Program Coordinator

ABOUT THE JOB
The Program Coordinator will work directly with the Director of Programs and Events and assist with the planning and implementation of the “Together We” programs. The ideal candidate will have a minimum of 4-5 years of experience in the hospitality, meeting and events industry. Candidate should have experience and working familiarity with event registration platforms such as Eventbrite, Cvent and others. In addition, candidate should have experience and be familiar with virtual meeting platforms such as Zoom and survey platforms such as SurveyMonkey. Experience working with stakeholders, partners and clients is a plus. Candidate should be extremely detail oriented, customer service oriented, a true self-starter, a critical thinker, comfortable with multi-tasking and be a strong communicator – both written and verbal.

This role requires someone who has a strong interest in diversity, equity and inclusion efforts and in improving race relations, community and law enforcement relations and other community health issues such as Covid-19.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist with planning and implementing the “Together We” programs and events
  • Work on-site at events and assist with set up and breakdown
  • Manage on-site events when needed
  • Assist with coordinating virtual events
  • Manage virtual events when needed
  • Assist with event follow up communications and tasks
  • Communicate with stakeholders and volunteers
  • Assist with coordinating various elements of each program
  • Assist with creating and managing monthly program communication
  • Assist with volunteer management
  • Assist with developing and collecting event surveys and polls; providing program data for tracking and reporting
  • Assist with managing/working registration lists and participant database
  • Assist with following up on sponsor/partner benefits
  • Work with vendors and maintain good relationships
  • Stay current on issues regarding race relations and social justice to help ensure programs are providing quality support and relevant information
  • Other event related duties as assigned

QUALIFICATION AND EXPERIENCE

  • 4-5 years of work experience in hospitality, meeting and event industry
  • Working knowledge of procedures and practices of event or meeting planning, program coordination and implementation
  • Proven experience coordinating events
  • Proficient with Microsoft Office Suite – Word, Power Point, Excel
  • Tech and social media savvy
  • Robust to proficient knowledge in virtual platforms e.g., Zoom, Cvent, other platform tools
  • Resourceful and requires minimal direction on tasks
  • Proactive work efforts and self-starter
  • Forward thinking and can anticipate needs and next steps as part of planning process
  • Extremely organized and detailed oriented
  • Exceptional customer service/hospitality skills
  • Excellent verbal and written communication skills
  • Experience working with all levels of corporate and community leadership/management
  • Works well in a fast-paced environment
  • Manages time efficiently and prioritizes tasks to achieve results
  • Possesses sound judgement and a calm, tactful demeanor when dealing with difficult situations
  • Exhibits professionalism and strong business acumen
  • Understanding of diversity needs in the workplace
  • Sincere interest in race relations, diversity, equity & inclusion, police relations and community building

EDUCATION
Bachelor degree in relevant field or years of experience

EMPLOYMENT DETAILS

  • Part-time
  • Contractor
  • Up to 30 hours/week; some weekends
  • Non-benefited

Please apply immediately if you have a background in hospitality/meeting and events and are interested in learning more about this opportunity!


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